The problem is you, not the technology

Change is constant, but the pace of change varies. Some areas may change multiple times per year, while others may only change once per decade. The change is happening slower than we expect, but still faster than what we are ready for. As an example, people in the Nordic are required to change to winter […]
An Information Governance Template for O365 – a 360° framework for ongoing improvement

Updated: Aug 1, 2020 Information governance is about better managing information assets, not just ensuring compliance. Information Governance (IG) seeks to meet the needs of the total organization (Compliance, IT, and lines of business) with optimized information management practices. “Information governance includes decision rights and an accountability framework to encourage desirable behaviour in the valuation, […]
Taking big-bucket retention schedules to the next level

Many records management programs are not scalable. They have been developed to meet all business and regulatory requirements for record keeping and disposition, and the result is a program that can´t be scaled or automated across an enterprise. Perfection has become the enemy of progress. In my blog post: 7 Steps to Modernzie Your Records […]
Microsoft Teams– how to get control when already deployed without control?

Microsoft Teams– how to get control when already deployed without control? Updated: Sep 6, 2020 Webinar Wednesday September 2nd, 2020 at 9am PT / 12pm ET / 17:00 GMT / 18:00 CET Work happens now in Microsoft Teams for many businesses, – staff use it for calls, 1on1 chats, channel discussions, and for sharing and collaborating on […]
Digital Transformation – Get Compliance Horses Back in the Barn

I am consistently running into a concerning schizophrenia in the way corporations manage their information. On the one hand, there are responsible corporate compliance professionals developing records and security frameworks to granularly understand and protect information in, for example, M365. On the other hand, there are responsive customer-focused IT professionals providing the latest (yet un-governed) […]
Top Adoption Challenges with Microsoft Information Governance

The disruption created by Microsoft 365 is forcing a collision between two traditional markets. Traditional enterprise content management (ECM) vendors are rearchitecting their platforms to be cloud-native, while vendors with heritage in cloud enterprise file sync and share have pivoted to broader content repository services. According to Forrester, this market overlap has resulted in a […]
What you need to know about Microsoft Records Management

Below are some of our top blog posts covering what is possible with the Microsoft Information Governance suite and the new Records Management solution. How to manage conversations and records in Microsoft Teams: Teams records management – how to ensure compliance How to manage email records: Managing email records in M365 – how to use […]
Integrating SharePoint Online with Line of Business systems

As the work increasingly happens in Microsoft 365, many lines of business systems do create unstructured data that requires a 3rd party content management system to store documents and records. This information could be files received or sent from a CRM or ERP system, e.g. proposals, purchase orders, invoices. Many organizations have therefore purchased and […]
Why Information Management vendors need to rethink their M365 approach…

Marketing guru Seth Godin once said: “When the platform changes, the leaders change”. The cloud is the new IT platform, and most organizations use Microsoft 365 (M365) for collaboration. IT buyers want platforms with apps and components on top of it, not a myriad of disconnect systems and silos. The analyst Gartner sensed this transition […]
Data Governance or Information Governance?

I have come to realize that there is a lot of confusion between data governance and information governance. This has become more noticeable as I am helping organizations set up an information governance product discipline for managing information compliance in Microsoft 365 and other content services platforms. Hence I decided to ask the experts in […]